What we do

Our core service areas.

From baseline surveys to final evaluations, we offer an integrated suite of MEAL and research services tailored to the complexity of Afghanistan's operating environment.

01

MEAL & Research

MEA-01

Monitoring & Evaluation (M&E)

Designing and implementing MEAL frameworks, results matrices, and performance monitoring plans for development and humanitarian programmes.

MEAL SystemsResults FrameworksLogFrames
Overview

We design end-to-end Monitoring & Evaluation systems that translate programme goals into measurable, evidence-based results. Our M&E work blends international best practice (OECD-DAC criteria, results-based management) with deep contextual knowledge of Afghanistan's operating environment.

What we deliver
  • Theory of Change and LogFrame / Results Framework design
  • Indicator development with SMART metrics and disaggregation plans
  • Performance Monitoring Plans (PMPs) and data flow maps
  • M&E manuals, tools, and SOPs aligned with donor requirements
  • Routine monitoring, output tracking, and outcome harvesting
Typical sectors
EducationHealthProtectionLivelihoodsWASHGovernance
MEA-02

Third-Party Monitoring (TPM)

Independent verification of programme activities, outputs, and outcomes — credible, neutral oversight across all 34 provinces of Afghanistan.

Field VerificationRemote MonitoringBeneficiary Feedback
Overview

Our TPM service gives donors, UN agencies, and INGOs independent assurance that programmes are reaching the right people, in the right places, with the right quality. We operate a vetted enumerator network across all 34 provinces, including hard-to-reach districts.

What we deliver
  • On-site verification of activities, distributions, and infrastructure
  • Remote monitoring via CATI, geo-tagged photos, and KoBo CAPI
  • Beneficiary feedback collection and complaint handling
  • Spot checks, process monitoring, and physical verification of assets
  • Real-time dashboards and structured reporting cycles
Typical sectors
Humanitarian ResponseCash & Voucher AssistanceEducationHealthWASH
MEA-03

Evaluations

Mid-term and final evaluations applying mixed-method approaches — quantitative surveys, KIIs, FGDs, and case studies.

Mid-termFinal EvaluationsImpact Assessment
Overview

We deliver baseline, mid-term, final, and ex-post evaluations using the OECD-DAC criteria (relevance, coherence, effectiveness, efficiency, impact, sustainability). Our mixed-method designs produce credible, actionable findings on time.

What we deliver
  • Evaluation inception: matrix, methodology, sampling, ethics protocols
  • Quantitative household surveys with statistically valid sampling
  • KIIs, FGDs, case studies, and Most Significant Change (MSC)
  • Triangulated analysis with utilisation-focused recommendations
  • Validation workshops and donor-ready reporting
Typical sectors
All sectors
MEA-04

Surveys & Assessments

Large-scale household surveys, needs assessments, food security and livelihoods analyses, and post-distribution monitoring.

Household SurveysPDMNeeds Assessments
Overview

From rapid needs assessments to large-scale population surveys, we plan and execute data collection at any scale. We have deployed teams across all 34 provinces and managed surveys of 10,000+ households.

What we deliver
  • Needs assessments (MIRA, multi-sector, sector-specific)
  • Food security, livelihoods, and market assessments
  • Post-Distribution Monitoring (PDM) and PHM
  • KAP (Knowledge, Attitudes, Practices) and behaviour studies
  • Gender, protection, and vulnerability analyses
Typical sectors
Food SecurityLivelihoodsProtectionWASHHealth
MEA-05

Research & Data Collection

Primary data collection using KoBoToolbox and CAPI, data quality assurance, CATI/phone-based surveys, and desk reviews.

KoBo / CAPICATIData Quality
Overview

We combine modern digital data collection with rigorous quality assurance. Our data teams use KoBoToolbox, ODK, and CAPI tablets, supported by call centres for CATI surveys in areas with restricted access.

What we deliver
  • Digital tool design (KoBo, ODK, CommCare) and enumerator training
  • CATI call-centre operations in Dari, Pashto, and English
  • Data quality assurance: back-checks, audio audits, GPS verification
  • Desk reviews, secondary data analysis, and literature synthesis
  • Cleaned datasets, codebooks, and analysis-ready outputs
Typical sectors
All sectors
02

Systems & Learning

SYS-01

MEAL System Building

Developing organisational MEAL policies, data management systems, learning agendas, and Complaints & Feedback Response Mechanisms.

CFRMLearning AgendasCapacity Building
Overview

We help organisations build the systems, policies, and culture needed to generate and use evidence. Our approach is practical and embedded — we build with your team, not for them.

What we deliver
  • MEAL policy, strategy, and minimum standards
  • Data management systems and dashboards (Power BI, Excel-based)
  • Complaints and Feedback Response Mechanisms (CFRM / AAP)
  • Learning agendas, after-action reviews, and reflection cycles
  • Knowledge management and documentation systems
Typical sectors
NGOsUN agenciesGovernmentDonor consortia
SYS-02

Capacity Building

Designing and delivering training programmes, workshops, and mentoring for MEAL staff, field enumerators, and institutional partners.

Training DesignStaff MentoringMEAL Skills
Overview

We design and deliver tailored capacity-building programmes — from short technical workshops to long-term mentoring engagements. Training is hands-on, contextualised, and bilingual (Dari/Pashto/English).

What we deliver
  • Training needs assessments and curriculum design
  • MEAL technical training (LogFrames, indicators, KoBo, analysis)
  • Leadership, project management, and report-writing courses
  • On-the-job mentoring and coaching for staff and partners
  • Training of Trainers (ToT) and institutional handover
Typical sectors
NGOsGovernment ministriesAcademic institutions
03

Org & Sector

ORG-01

Organisational Development

Supporting organisations to strengthen structures, governance frameworks, HR systems, and institutional strategies.

GovernanceHR SystemsStrategy
Overview

We support local NGOs, government bodies, and private organisations to strengthen their internal systems, governance, and strategic direction. Our OCAs and OD engagements produce concrete, prioritised action plans.

What we deliver
  • Organisational Capacity Assessments (OCA) and gap analysis
  • Governance, board, and leadership development
  • HR policies, performance management, and staffing structures
  • Strategic planning and theory of change facilitation
  • Policy and SOP development (finance, procurement, safeguarding)
Typical sectors
Local NGOsGovernmentPrivate sector
ORG-02

Business Process Improvement

Analysing and redesigning workflows, operational systems, and reporting mechanisms to improve programme delivery.

Process MappingWorkflow DesignEfficiency
Overview

We help organisations remove friction from their operations — mapping how work actually flows, identifying bottlenecks, and redesigning processes for speed, quality, and accountability.

What we deliver
  • Business process mapping and value-stream analysis
  • Workflow and approval-chain redesign
  • Operational SOPs and digital workflow tools
  • Reporting system overhaul and dashboard design
  • Change management and staff onboarding to new processes
Typical sectors
NGOsGovernmentSMEs
ORG-03

Private Sector Development

Supporting SME growth, market systems analysis, value chain development, and business environment assessments.

SME SupportMarket SystemsValue Chains
Overview

We work at the intersection of development and enterprise — strengthening SMEs, analysing market systems, and helping public actors create the conditions for private sector growth.

What we deliver
  • Market Systems Development (MSD / M4P) analysis
  • Value chain studies and competitiveness assessments
  • SME capacity building, business plan and financial modelling
  • Public-Private Partnership (PPP) advisory and feasibility
  • Business environment and ease-of-doing-business assessments
Typical sectors
AgricultureMiningHospitalityManufacturingServices